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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA
October 19, 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA
April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Tridion
June 01, 2009 - (Free Research) This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic Datacenter by Hyper9, Inc.
November 13, 2009 - (Free Research) In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services by Microsoft
March 06, 2009 - (Free Research) James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft® Business Productivity Online Standard Suite.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Proven strategies for archiving complex relational data by IBM
December 01, 2008 - (Free Research) Database growth, long-term data retention regulations and storage requirements increase operational costs. Yet, archiving complex relational data poses many challenges. Optim Data Growth Solution provides proven technology and comprehensive capabilities that make archiving complex relational data practical and desirable.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Videoconferencing Best Practices: Leveraging The Value of a Total Solution by TANDBERG
November 12, 2009 - (Free Research) As companies become more global and more virtual, executives are realizing the value of visual communications: Only by seeing the people they’re working with can employees truly collaborate as though they are in the same room, even if they’re continents apart.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company
October 2008 - (Free Research) This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Online Services Business Value by Microsoft
June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mainstreaming the vSwitch: HP Network Automation Extends Control to Virtual by Hewlett-Packard Company
September 2009 - (Free Research) HP recently announced availability of a driver for their long-fielded HP Network Automation product which delivers integrated support of virtual switches (vSwitches) – virtual network elements that exist within VMWare’s ESX virtual server platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online
March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Software as a Service Dramatically Improves CRM Success by Oracle Corporation
February 2008 - (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness by SkillSoft Corporation
November 2009 - (Free Research) IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
(EZINE) VIEW ABSTRACT | GO TO

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc.
November 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Securing Corporate Data on Your Laptops by Dell, Inc. and Intel
September 2009 - (Free Research) In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective.
(EGUIDE) VIEW ABSTRACT | GO TO

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Systems Management Considerations for Server Virtualization by Dell and Symantec
November 2009 - (Free Research) This podcast explores the new virtualization tools available. Discover the management and monitoring risks of virtualization, and options for mitigating these risks. Learn how to leverage server virtualization to consolidate multiple servers and improve power, cooling and space efficiency.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Systems Management Considerations for Server Virtualization by Dell and Symantec
November 2009 - (Free Research) This videocast explores the new virtualization tools available. Discover the management and monitoring risks of virtualization, and options for mitigating these risks. Learn how to leverage server virtualization to consolidate multiple servers and improve power, cooling and space efficiency.
(VIDEO) VIEW ABSTRACT | GO TO

Commodity Coding: Code It or Buy (Too Much of) It by DataFlux Corporation
November 2009 - (Free Research) This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Team Concert Trial by IBM
September 2009 - (Free Research) Download a free trial version of IBM® Rational® Team Concert Standard Edition, a member of the Rational Team Concert family of products built on the Jazz Technology Platform. Jazz is a scalable, extensible team collaboration platform for seamlessly integrating tasks across the software lifecycle.
(TRIAL SOFTWARE) GO TO

BMC Service Automation: The next step in the evolution of Business Service Management by BMC Software, Inc
November 2009 - (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Webcast - Towards a Smarter Enterprise: Driving Business Efficiency and Innovation by IBM
November 2009 - (Free Research) Join this webcast to learn how organizations can leverage process and technology analysis and planning; then design, execute and govern effectively and efficiently.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation
November 2009 - (Free Research) In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

eGuide: Key Trends and Strategies for Decreasing Data Integration Costs in a Down Economy by Syncsort
October 2009 - (Free Research) Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations.
(EGUIDE) VIEW ABSTRACT | GO TO

Achieve Extraordinary Gains in Inventory Visibility: C&H Sugar Implements SAP® Console by CDC Global Services - Catalyst
October 2009 - (Free Research) When C&H Sugar decided to implement SAP console to further optimize their implementation of core SAP applications, they wanted an expert in radio frequency (RF) transactions. By partnering with Catalyst, they have achieved their goal of increasing visibility and accuracy.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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