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Healthcare (Integrated) | Business Intelligence Solutions | Business Process Management (BPM) | Compliance Management/ Sarbanes-Oxley Compliance | Data Center Management | Enterprise Resource Planning (ERP) | Patient Administration | Storage Management | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Customer Experience Management (CEM)

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IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management Patient Care & Enhanced Financial Performance by Infor. March 2008 - (Free Research) Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

StatCom's Patient Flow Logistics and Tracking Software by Statcom. StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netmotion Mobility Case Study: Visiting Nurse Service of New York – Enabling Data Access at the Point of Care by NetMotion Wireless. June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FACTS® MANAGED CARE SUITE™ by FACTS Services, Inc. April 2008 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meet Healthcare Business Needs with Document Workflow Technology by Captaris February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ID3 -- A Complete Insurance Administration Solution by Fiserv Insurance Solutions. ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Effective Discharge Begins at Admission: A Patient Placement Systems White Paper by Statcom. June 2008 - (Free Research) Effective discharges begin with admissions and by implementing technology such as a discharge referral system, hospitals and post-acute care facilities can manage the patient flow process at a holistic and comprehensive level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Hawaii Pacific Health Consolidates 3 Datacenters into 1 by Hewlett-Packard Company August 2008 - (Free Research) This white paper discusses a real world scenario of how Hawaii's largest healthcare provider consolidated data centers, business processes, and business offices. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why Business Leaders Should Care about SOA by Equifax. February 2008 - (Free Research) In business language, with minimal use of IT jargon, this white paper explains service oriented architecture (SOA) as a way to get more “bang” from the IT buck. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SageCRM: Part of the Sage Accpac Extended Enterprise Suite by Sage Software. July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 1 - What is e-discovery and Why Should IT Shops Care? by Symantec Corporation. March 2008 - (Free Research) Electronic discovery known as e-discovery refers to any process in which electronic data is sought, located, secured and searched with the intent of using it as evidence in a legal case. Read this e-book to learn why e-discovery is so important. (WHITE PAPER) GO TO WHITE PAPER

Network Faxing and HIPAA: Security and Privacy in the Health Care Industry by Castelle. February 2008 - (Free Research) The Health Insurance Portability and Accountability Act (HIPAA) prescribes new health care industry rules and recommendations for the handling and transmission of patient health information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ImageMC++ by Viking Software Solutions. ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Workers Compensation Management System (WCMS) by Fiserv Insurance Solutions. Fiserv provides this totally integrated iSeries solution that allows users to track all information associated with policies, claims and customers in a seamless environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Appliance Update Management: Technologies and Processes for Maximizing the Effectiveness of an Appliance throughout Its Lifecycle by NEI (Network Engines) June 2008 - (Free Research) This white paper outlines the main challenges involved in appliance update management and details the approach NEI has taken in overcoming those challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Benefits of Model Driven Development by CA. August 2008 - (Free Research) This paper describes the approaches in MDD, explain how CA Gen fits into the larger picture of application development, and relate customer experiences to underpin the quiet success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to select a KVM over IP system to assist with HIPAA compliance by Avocent. February 2008 - (Free Research) Effective security for health care information requires a multi-layered approach. Physical, logical and operational security are essential ingredients for successful compliance with HIPAA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Implementing BPM Technology: Build, Buy or Wait by Metastorm February 2008 - (Free Research) BPM enables companies to enforce the use of best practices and improve the real-time sharing of critical decision-making business information, allowing people to make better decisions quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Online Backup to Ensure Health Care Data Privacy by EVault Inc., a Seagate Company April 2008 - (Free Research) In a world of growing regulatory requirements surrounding data privacy, storage and IT managers must protect the data in their care at all costs. Read this white paper to learn how to ensure that data privacy is maintained in the data storage envir… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless. June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of Patient Flow Logistics Coordination for Effective Discharge by Statcom. May 2008 - (Free Research) Discharge delays create many patient flow constraints which negatively impacts patient satisfaction, safety, hospital capacity, & financial performance. This paper proposes a Patient Flow Logistics Coordination Model to address these... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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