Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
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Electronic Medical Records (EMR) | Medical Billing | Medical Practice Management | Healthcare (Integrated) | Storage Management | Medical Coding and Transcription | Customer Service (General) | Data Center Management | Mobile Device Management | Business Process Management (BPM)

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ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Paperless Dispatch with Graphical Sequencer by CASCO Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Server-Based Vs. Web-Based Medical Software by AdvancedMD February 14, 2008 - (Free Research) The web-based systems can provide increased data security, access to data anywhere, anytime, and superior office efficiency-benefits not matched by software-based systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

64-bit technology: What it means for your favorite apps by Intel Corporation. June 2008 - (Free Research) In this podcast, systems software engineer Gary Olsen calls in to discuss what 64-bit means to applications running in Windows environments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Getting familiar with 64-bit technology by Intel Corporation. June 2008 - (Free Research) In this webcast, systems software engineer Gary Olsen provides a detailed introduction to 64-bit technology. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Greene Health Partners Saves $200K with Online Tool by AdvancedMD February 2008 - (Free Research) AdvancedMD's revenue cycle software changed GHP's workflow by keeping charge entry processes within the practices, and reducing the cycle to four days from the day of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct for Field Service Automation by Dispatch Direct April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ShopVue - Shop Floor Execution (SFX) by CASCO Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Center Energy Efficiency: Beyond Best Practice by Wright Line July 2008 - (Free Research) This whitepaper describes the available best practices for energy consumption in data centers. It also outlines the steps that can be taken in the future to improve data center energy efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MedMobile Innovates Mobile Transmission of Patient Data by Nokia. April 2008 - (Free Research) Learn about their mobility solution in this podcast. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry March 2008 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct: Concrete Cutting Service Provider by Dispatch Direct April 2008 - (Free Research) By partnering with Dispatch Direct, Cobra Concrete Cutting proactively handled their growth and is primed for continued expansion. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Finding the right Medical Billing Solution: Decrease Costs & Increase Revenue with AdvancedMD by AdvancedMD February 2008 - (Free Research) When researching the cost-benefit of medical billing solutions it is easy to determine that AdvancedMD’s Web-based solution makes the most financial sense. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decrease Costs & Increase Revenue an AdvancedMD WhitePaper for Enterprise Medical Organizations by AdvancedMD February 2008 - (Free Research) When researching the cost-benefit of medical billing solutions it is easy to determine that AdvancedMD’s Web-based solution makes the most financial sense. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct Enterprise: Getting the Right Resources to the Right Place, Right Away by Dispatch Direct April 2008 - (Free Research) Dispatch Direct plays a key role in Eveready’s ability to protect the environment and satisfy the intense scrutiny of government and environmental watchdogs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advanced Financial Management Software for .Net2.0 by SLINGSHOT. Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by CASCO July 2008 - (Free Research) Shop Floor Execution (SFX) systems interface to ERP/MRP systems to provide that set of functionality, SFX automates and streamlines factory operations by combining three popular applications around a core of Shop Floor Data Collection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Data Center Transformation Case Study by Hewlett-Packard Company June 2008 - (Free Research) HP wanted technology to power the business, supporting significant improvements in operational efficiency, customer satisfaction, growth and profitability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

One Sky Wellness Associates an AdvancedMD Case Study Financial Visibility by AdvancedMD February 2008 - (Free Research) Using AdvancedMD’s claim scrubber, One Sky Wellness was able to eliminate their rejected claims and increase their weekly revenue by over 80%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

William W. Crone, MD, PC: A New Practice’s Search for a Solution by NueMD June 2008 - (Free Research) William W. Crone, MD, PC is a full-service medical practice, specializing in Obstetrics & Gynecology. They selected NueMD’s practice management system which has helped them conduct business more efficiently. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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